Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on our website.
By using our website, you agree to the terms of this policy.
1. What personal data we collect
We collect the following information when you place an order or contact us:
- Full name
- Shipping address
- Email address
- Phone number
- Order details
- Payment information (processed securely via third-party payment providers)
We also collect limited technical data, such as IP address or browser type, for analytics and security purposes.
2. How we use your data
We use your personal data to:
- Process and ship your order
- Contact you about your purchase
- Respond to your inquiries
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-party services
We may share your data with trusted third-party providers, only as needed:
- Shipping partners (to deliver your order)
- Payment gateways (to process secure payments)
- Website platforms or analytics tools (for technical support and improvement)
All third-party providers comply with GDPR and relevant data protection laws.
4. Cookies
Our website uses cookies to enhance user experience and understand how visitors use our site.
You may disable cookies through your browser settings, but this could affect site functionality.
5. Data retention
We keep your data only for as long as necessary to fulfill the purposes described in this policy, including accounting and legal compliance.
6. Your rights
According to the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request deletion of your data (under certain conditions)
- Object to the processing of your data
- File a complaint with a data protection authority
To exercise any of these rights, contact us at: [your email address]
7. Contact
If you have any questions about this Privacy Policy, please contact us at:
Company name: Μπόλα Βασιλεια
Tax ID: 149738567
Address: 73 Konstantinoupoleos str., Thessaloniki, 54644