Our goal is for every purchase to bring you complete satisfaction. However, should you wish to make a change, our team is here to assist you in the best possible way.

Exchanges

If you wish to return the products you purchased because you are not happy or completely satisfied, you are entitled to do so within 14 days from the date of receipt of the order. The products must be in the condition you received them, with their packaging and accompanied by the sales receipt or invoice.

In this case, you will only be charged for the cost of returning the products. The company is not responsible for any damage that may occur to the products during the return process.

The refund will be completed within 15 days from the date of receipt of the returned product by our company.

Refunds

  • You have the right to return any item for a refund, within 14 days of receiving your original order.

  • In such cases, please contact us within 48 hours of receiving your order and provide clear photos showing the issue.

 

Shipping Costs

  • The customer is responsible for the return shipping cost in case of an exchange.

  • If the exchange is due to our error, we will cover all shipping expenses.